Privacy Policy

1. Information We Collect

Personal Information

When you interact with our services, we may collect:

• Name, company name, and job title
• Email address and phone number
• Business address and shipping information
• Trading preferences and requirements

Business Information

• Company registration details
• Trading history and transaction data
• Financial information for credit assessment
• Compliance and certification documents

2. How We Use Your Information

Service Provision

• Process trading transactions and orders
• Provide customer support and technical assistance
• Deliver market analysis and pricing information
• Manage logistics and shipping arrangements

Communication

• Send important account and service updates
• Provide market insights and industry news
• Respond to inquiries and support requests
• Share promotional content (with consent)

3. Information Sharing

We may share your information with:

Business Partners

• Trading counterparties for transaction completion
• Logistics partners for shipping and delivery
• Financial institutions for payment processing

Service Providers

• Analytics and marketing services
• Professional advisors and consultants

Legal Requirements

• Regulatory authorities and government agencies
• Law enforcement when legally required
• Courts and legal proceedings

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze website usage and performance
• Provide personalized content
• Deliver targeted advertising

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain your information for as long as necessary to:

• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
• Protect against fraud and abuse

Specific retention periods vary based on the type of information and applicable legal requirements.

8. Contact Information

For privacy-related questions or concerns:

This Privacy Policy may be updated periodically. We will notify you of significant changes through our website or direct communication.