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Head Office

Martin Burn House,
Lal Bazar Street, RN Mukherjee Rd,
Kolkata, West Bengal 700001

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Phone & Fax

Phone: +1 (555) 123-4567
Fax: +1 (555) 123-4568
Emergency: +1 (555) 999-0000

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Email Addresses

General: info@elixirmetals.com
Sales: sales@elixirmetals.com
Support: support@elixirmetals.com

Send Us a Message

Whether you're looking to buy, sell, or partner with us, our team is ready to help. Fill out the form and we'll get back to you within 24 hours.

Response Times:

  • ๐Ÿš€ Urgent Trading Inquiries: Within 2 hours
  • ๐Ÿ’ผ General Business: Within 24 hours
  • ๐Ÿ”ง Technical Support: Within 12 hours
  • ๐Ÿ“‹ Information Requests: Within 48 hours

Business Hours:

Trading: 24/7 Global Operations
Office: Monโ€“Fri, 8:00 AM โ€“ 6:00 PM IST
Support: Monโ€“Sat, 7:00 AM โ€“ 8:00 PM IST

Our Location:

Regional Offices and Factory

Our global presence ensures local support worldwide

Kolkata

Lal Bazar
Martin Burn House,
RN Mukherjee Rd,
Kolkata, West Bengal 700001

Factory

Chanditala
78 Trading Street
London EC1A 1BB, UK
+44 20 7123 4567

Frequently Asked Questions

Quick answers to common inquiries

What are your minimum order quantities?

Minimum orders vary by material type, typically ranging from 10-50 tons. Contact us for specific requirements.

Do you provide quality certificates?

Yes, all our materials come with detailed quality certificates and composition analysis reports.

What payment methods do you accept?

We accept bank transfers, letters of credit, and other standard international trade payment methods.

Can you arrange international shipping?

Yes, we provide complete logistics solutions including international shipping, customs clearance, and documentation.

Do you offer price guarantees?

We provide competitive pricing with market-based adjustments. Long-term contracts can include price stability mechanisms.

What quality standards do you follow?

We adhere to international standards including ISO 9001, ISRI specifications, and customer-specific quality requirements.